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Articles in this section
- How to track your order
- Can I order for home delivery?
- I have a query with my order?
- Can I request a specific delivery date / time when I place my order?
- Where do you deliver to?
- Can I ship to multiple addresses?
- I am missing items from my order?
- I have received the wrong items?
- My parcel is shown as having been delivered but I have not received it?
- Why hasn't my order been delivered and why was it returned to Home Store + More?
How will my order be delivered?
At Home Store + More, we strive to ensure your orders reach you safely and efficiently. Here's what you need to know about our delivery process:
Standard Parcels
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Weight: Typically up to 20kg
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Delivery Method: Shipped via our small freight partners
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Delivery Time: Typically, next working day.
Large Bulky Items
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Weight: Over 20kg
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Delivery Method: Shipped with a transport company
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Delivery Time: 5 working days
Important Note on Heavy Items
Due to Health and Safety restrictions, our logistics partners can only bring heavy delivery items to your front door. We apologize for any inconvenience this may cause.
For any further questions about your delivery, please contact our customer service team