I have received the wrong items? If you believe you received the wrong items in your parcel, please send us a message via via our contact us page and we will investigate further. ← Back to Shop Related articles I am missing items from my order? What time of day will I receive my delivery? Do I have to pay to return my online order? Can I request a specific delivery date / time when I place my order? My parcel is shown as having been delivered but I have not received it?