I have a query with my order? If your order is incomplete, over-delivered or damaged, or if you wish to change or cancel your order, please send a message to our Customer Service team via our contact us page quoting your order number and order date. ← Back to Shop Related articles How can I find out my order status? How can I get my items to arrive faster? Can I return an item to a store that I purchased online ? Do you offer click and collect? How can I check my online order status?