I have a query with my order? If your order is incomplete, over-delivered or damaged, or if you wish to change or cancel your order, please send a message to our Customer Service team via our contact us page quoting your order number and order date. ← Back to Shop Related articles How can I find out my order status? I am missing items from my order? How can I check my online order status? Where do you deliver to? Can I request a specific delivery date / time when I place my order?