I am missing items from my order?
Missing Items from Your Order?
If you're missing items from your order, please follow these steps:
1. Check Your Dispatch Email
Sometimes, orders are delivered on different dates.
- Review your dispatch email to see if any items will be arriving separately.
- Rest assured, you won't be charged additional postage costs for split deliveries.
2. Item Should Be There But Isn't?
If the delivery email indicates an item should be in your parcel, but it's not:
1. Visit our Contact Us
2. Send us a message explaining the situation.
Our team will investigate the matter and get back to you promptly.
For any other concerns about your order, please don't hesitate to reach out to our customer support team.